Costco Tire Service Center

David Flores a month ago

Just came in at tire center with a screw in my front tire and the young man there tells me to bring it in tomorrow morning.it’s a emergency because I’m just getting here from San Antonio,Texas but I insisted to call the manager that’s when he came back and took care of it . So Special Thanks to the manager! And Costco taking care of my emergency need! Great store Thanks again to the management

Abby Scott 5 months ago

Purchased new tires from the desk. Was told they’re great quality with a lifespan of 40k-50k miles. Brought them in 2y later (only 20k miles) due to a tire losing air, and was told they wouldn’t look for a leak because the tires are “too worn.” Was also told that because I didn’t get tires rotated every 6-8k miles that any warranty on the tires is voided. Horrible service. Horrible product.

Chelsea Marie 8 months ago

Bought the tires online, following the detailed instructions online to match everything properly. Arrived at Costco for my scheduled appt once I received an email my tires had arrived. The woman who handled drop off, also handled my pick-up as well. She was very polite and courteous, just like every other costco employee I've interacted with. Went over info, she quoted 1-1.5hr once my appt tome arrived (I was early). They finished just under an hour. Informed me I had paid for a part that wasnt necessary so refunded it to me. She then went over in detail how to register my tires, went over all the free services provided by costco (ie balancing, rotations etc), also went over some issues with my vehicle that they would recommend I get checked out. All in all, a great experience! I'm just shocked at these negative reviews.

April Gingras 9 months ago

Costco AA tire center is going to hate this one! You need to get it together because your service is terrible no matter how nice your staff is! I made an appointment for a simple tire repair so I would not expect to wait 2 hours for it be done then to add more insult you charged me for a valve stem I did not need, told me there is no hole when I told you I saw and heard it with my own eyes and ears but maybe because I’m a woman I don’t know what I’m talking about? Well, guess what I left Costco went down the road watching my tire losing air already and went to a REAL tire shop that repaired the hole.

Angela Johnson 11 months ago

For the first time ever we tried the Tire Center at Costco. Purchased 2 new tires almost 3 weeks ago & scheduled for installation (as required). Were told tires would arrive “in a few days”. After I didn’t hear back, I called. Tires were still not in. A few days later they called to say tires had arrived. (3 weeks later) Dropped car at 3:30pm was told they would finish 1 hour to 1hour & 15 minutes. An hour later I received a call to say they’d just pulled car in. Were told in addition to the 2 front worn tires that both rear tires were “damaged” - one with a nail and the other with a tear in side wall. I know it sounds crazy, but an automotive place had just serviced the car as well, I glanced at but never saw this damage prior to dropping off the car. Also felt like this was quite a coincidence that the 2 “best” tires with tread were now “damaged” and also needed to be replaced. No accusation here just suspicion. Costco suggested we buy all 4 new tires at ticket price of about $170 each. (For a 2009 Honda accord so not the biggest tire) The situation felt off/odd - so I phoned my partner. My partner Recommended we keep to original plan and have them replace the two (rear) dama